Privacy Policy
At CMSU Behavioral Health & Developmental Services, we are committed to protecting the privacy, security, and confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our services, including our mobile app and website. It also outlines your rights and how you can contact us with questions or concerns.
Introduction
CMSU Behavioral Health & Developmental Services specializes in providing comprehensive behavioral health and developmental services. We are committed to ensuring that your privacy is respected and your personal information is handled responsibly, in compliance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).
Types of Information Collected
We may collect the following types of personal information:
Identifiable Information: Name, address, phone number, email address, date of birth.
Health Information: Protected Health Information (PHI) related to your treatment, payment, or healthcare operations.
Technical Information: IP addresses, device information, and cookies for website functionality and analytics.
How Information is Collected
Your information may be collected in the following ways:
When you provide information directly to us (e.g., completing forms or contacting us).
Through automated processes when you use our website or mobile app (e.g., cookies, analytics).
From third-party service providers assisting with appointment scheduling, reminders, or other operational tasks.
Purpose of Data Collection
We collect and use your information for the following purposes:
To provide services such as treatment, scheduling, and appointment reminders.
To process payments and manage billing.
To communicate important updates or changes to our services.
To improve our website, mobile app, and overall user experience.
Data Security Measures
We take extensive measures to safeguard your personal information, including:
Encrypting all sensitive data during storage and transmission.
Implementing robust access controls to ensure only authorized personnel can access data.
Regularly monitoring and updating security protocols to address emerging threats.
Data Sharing
We do not share, sell, or rent your personal information to any third parties or affiliates. However, we may share your information under the following circumstances:
With business associates or service providers to fulfill operational needs (e.g., payment processing or secure messaging).
When required by law or to comply with legal obligations.
User Rights
You have the following rights regarding your personal information:
Access: You can request to view the information we have about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to legal and operational requirements.
Withdrawal of Consent: You can withdraw consent for electronic communications at any time.
Communication and SMS Consent
By providing your phone number, you consent to receive text messages regarding your services, including appointment reminders and important updates. We will not share your phone number with third parties or affiliates. You may revoke your consent or opt out of these messages by contacting us directly.
Contact Information
For questions or concerns about this Privacy Policy, or to exercise your rights regarding your personal information, please contact us:
Mary Kozlowski
Privacy Officer
Email: mkozlowski@cmsu.org